Terms of Service

Please read these Terms of Service carefully before using Super Guitar Licks. These terms govern your use of our guitar learning platform and services.

Last Updated: January 2025 | Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using Super Guitar Licks ("Service," "Platform," "Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

These Terms of Service constitute a legally binding agreement between you and Super Guitar Licks LLC. By using our service, you represent that:

  • You are at least 13 years of age (or the minimum age in your jurisdiction)
  • You have the legal capacity to enter into this agreement
  • You will use the service in compliance with all applicable laws
  • You understand and accept our Privacy Policy

2. Service Description

What We Provide

  • • Online guitar lessons and educational content
  • • Interactive learning tools and resources
  • • Progress tracking and personalized recommendations
  • • Community features and support
  • • Mobile and web-based access

Service Availability

  • • 24/7 access to course materials
  • • Regular content updates and new lessons
  • • Multi-device compatibility
  • • Customer support during business hours
  • • Scheduled maintenance windows as needed

3. User Accounts and Registration

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Your Responsibilities

  • • Choose a strong, unique password
  • • Keep login credentials secure
  • • Notify us of unauthorized access
  • • Provide accurate registration information

Our Protections

  • • Encrypted data transmission
  • • Secure password storage
  • • Account monitoring for suspicious activity
  • • Multi-factor authentication options

Account Suspension: We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a security risk to our platform or other users.

4. Payment Terms and Billing

Subscription Plans

Free Tier

Limited access to basic lessons and features. No payment required.

Premium Monthly

Full access to all content. Billed monthly with automatic renewal.

Premium Annual

Full access with annual savings. Billed yearly with automatic renewal.

Billing Policies

Payment Processing

  • • Secure payment processing through Stripe
  • • Automatic billing on renewal dates
  • • Email notifications for billing events
  • • Multiple payment methods accepted
  • • PCI DSS compliant security standards

Refund Policy

  • • 30-day money-back guarantee for new users
  • • Pro-rated refunds for service disruptions
  • • Refund processing within 5-10 business days
  • • No refunds for partial month usage
  • • Contact support for refund requests

5. Acceptable Use Policy

Permitted Uses

You may use SuperGuitarLicks for personal, non-commercial educational purposes. Specifically, you may:

  • Access and view educational content
  • Download materials for offline viewing
  • Participate in community discussions
  • Share progress and achievements
  • Use accessibility features
  • Provide feedback and suggestions

Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

  • • Sharing login credentials with others
  • • Downloading content for redistribution
  • • Reverse engineering our platform
  • • Creating unauthorized derivative works
  • • Using automated tools to access content
  • • Posting inappropriate or harmful content
  • • Harassment or abuse of other users
  • • Attempting to compromise security
  • • Commercial use without authorization
  • • Violating intellectual property rights

6. Intellectual Property Rights

Our Content

All content on SuperGuitarLicks, including but not limited to text, graphics, logos, audio recordings, video content, software, and course materials, is protected by copyright, trademark, and other intellectual property laws.

©

Copyright

All lesson content and materials are copyrighted works

Trademarks

SuperGuitarLicks name and logo are protected trademarks

🛡️

Trade Secrets

Proprietary teaching methods and algorithms

User-Generated Content

When you submit content to our platform (comments, forum posts, uploaded recordings), you grant us a worldwide, non-exclusive license to use, modify, and display such content for the operation of our service.

Your Rights and Responsibilities

  • • You retain ownership of your original content
  • • You must have rights to any content you submit
  • • Content must comply with community guidelines
  • • We may remove content that violates these terms

7. Privacy and Data Protection

Your privacy is important to us. Our comprehensive Privacy Policy explains how we collect, use, and protect your information.

🔒

Data Security

Industry-standard encryption and security measures protect your data

⚖️

Your Rights

Access, correct, or delete your personal data as provided by law

🍪

Cookie Control

Granular control over cookie preferences and data collection

8. Accessibility Commitment

ADA Compliance: SuperGuitarLicks is committed to providing equal access to all users, including those with disabilities. We strive to meet WCAG 2.1 AA accessibility standards.

Accessibility Features

Visual Accessibility

  • • High contrast color schemes
  • • Scalable fonts and interfaces
  • • Screen reader compatibility
  • • Alternative text for images

Motor Accessibility

  • • Full keyboard navigation
  • • Large clickable areas
  • • Voice control support
  • • Customizable interaction times

For accessibility assistance or to report issues:

support@superguitarlicks.com

9. Limitation of Liability

Important Legal Notice: Please read this section carefully as it limits our liability and affects your rights under these terms.

To the maximum extent permitted by law, SuperGuitarLicks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • • Loss of profits or revenue
  • • Loss of data or information
  • • Business interruption
  • • Loss of goodwill or reputation
  • • Cost of substitute services
  • • Personal injury claims
  • • Third-party claims
  • • Any other commercial damages

Maximum Liability Cap

In no event shall our total liability exceed the amount you paid for the service in the twelve (12) months preceding the claim.

10. Termination

By You

You may terminate your account at any time by:

  • • Canceling your subscription in account settings
  • • Contacting customer support
  • • Following the cancellation process
  • • Requesting account deletion

By Us

We may terminate or suspend your account for:

  • • Violation of these terms
  • • Non-payment of fees
  • • Fraudulent or illegal activity
  • • Abuse of other users or our team

Effect of Termination

Upon termination of your account:

  • • Your access to paid features will cease immediately
  • • Downloaded content licenses will expire
  • • Personal data will be handled according to our Privacy Policy
  • • Outstanding payments remain due
  • • Certain provisions of these terms will survive termination

11. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to resolve any disputes informally. Most issues can be resolved quickly through direct communication.

Contact Information

Email: support@superguitarlicks.com

Response Time: Within 5 business days

Resolution Goal: 30 days from initial contact

Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration rather than court proceedings.

  • • Arbitration conducted under AAA Consumer Arbitration Rules
  • • Single arbitrator appointed by mutual agreement
  • • Proceedings conducted in English
  • • Location: Arbitrator's discretion (may be remote)
  • • Each party bears own legal costs unless otherwise awarded

12. Contact Information

Legal Questions

Email: support@superguitarlicks.com

Mail: Super Guitar Licks LLC
123 Music Street
Guitar City, GC 12345

Customer Support

Email: support@superguitarlicks.com

Hours: Monday-Friday, 9 AM-6 PM EST

Response: Within 24 hours during business days

These Terms of Service are effective as of January 1, 2025. By continuing to use SuperGuitarLicks, you agree to be bound by these terms as they may be updated from time to time.